Privacy Policy

Welcome to Nyra Clinic. We are committed to protecting the privacy of our patients and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal and medical information in compliance with applicable laws, including the National Medical Commission (NMC) guidelines.

Information We Collect

We collect and process various types of personal and medical information, including but not limited to:

• Name, contact details (phone number, email, address)
• Age, gender, and date of birth
• Medical history, consultation records, prescriptions, and diagnostic reports
• Images and videos for medical evaluation, treatment planning, and educational purposes (with patient consent)
• Payment and billing details

Use of Patient Information

We use your information for the following purposes:

• To provide and manage your medical treatments, including skin, aesthetic, hair, and gynecological procedures
• To maintain accurate medical records and ensure continuity of care
• To process payments and manage financial transactions
• To communicate with you regarding appointments, treatment follow-ups, and general clinic updates
• To educate and train medical professionals (de-identified data may be used for medical learning and case studies)
• For marketing purposes, including showcasing results through images and videos (with explicit written consent)
• To comply with legal and regulatory obligations

Use of Before & After Images and Videos

Nyra Clinic may use patient images and videos for educational, documentation, and marketing purposes under the following conditions:

• Explicit written consent will be obtained before using any patient images or videos.
• Images/videos will be used for medical records, patient education, training, and promotional activities (social media, website, brochures, etc.).
• Patients have the right to refuse consent or withdraw previously given consent at any time.
• No personal identifiers will be shared unless specifically approved by the patient.

Data Protection & Security

We take appropriate technical and organizational measures to safeguard patient data:

• All patient records are stored securely and accessible only by authorized personnel.
• Digital records are protected with encryption and secure access controls.
• We do not share personal data with third parties without prior consent, except when required by law.
• Staff members are trained on confidentiality and data protection protocols.

Patient Rights

As a patient of Nyra Clinic, you have the following rights:

• Right to Access: You may request access to your personal and medical records.
• Right to Rectification: You can request corrections to inaccurate or incomplete information.
• Right to Withdraw Consent: You may withdraw consent for the use of images/videos at any time.
• Right to Privacy: Your medical information will not be disclosed without your authorization unless legally required.

Third-Party Services

Nyra Clinic may use third-party services (e.g., payment gateways, telemedicine platforms, or digital marketing tools). These service providers are obligated to maintain confidentiality and comply with data protection laws.

Compliance with NMC Guidelines

Nyra Clinic adheres strictly to the National Medical Commission (NMC) guidelines regarding patient confidentiality, consent, and ethical use of medical data. We ensure:

• No unauthorized disclosure of patient information
• Proper documentation of patient consent before sharing any images or videos
• Ethical and responsible use of patient data in educational and promotional materials

Changes to Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or direct notification to our patients.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

Nyra Clinic
Phone: +91 7391062022
Email: [email protected]

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.